Parts Advisor

Imperial Collision Parts Advisor

Department: Service
Location: Imperial Collision Centre
Employment Type: Full-time
Wage: $25 per hour

About Imperial Collision Centre

At Imperial Collision Centre we hire to elevate our team. We are looking for people who challenge us to think differently and make us better. We are determined to build trusted remarkable relationships with our staff. We want to grow and not only focus on the bottom line but on the happiness and satisfaction of our customers and our team.

At Imperial Collision we are happy to be part of your great Journey!

Position Summary:

We’re looking for a great Parts Advisor. We offer a balanced work-life filled with a productive, energetic and inclusive working environment.

The Parts Advisor plays a key role in the daily operations of the collision centre by sourcing, ordering, receiving, and organizing parts required for vehicle repairs. This role supports technicians and estimators by ensuring the right parts are available at the right time, while maintaining clear communication with suppliers and the internal team. The Parts Advisor helps keep vehicles moving efficiently through the repair process while maintaining high standards of accuracy, organization, and customer service..

What We Offer:

• Health Benefits for you and your family
• Employee Wellness Program
• RRSP Contributions
• Employee Discounts
• Professional development and training
• Social Events designed to foster a happy workplace culture

Responsibilities:

• Assist technicians, estimators, and management by sourcing and supplying the correct parts for collision repairs
• Order OEM, aftermarket, recycled, and specialty parts as required for repair jobs
• Review repair orders and estimates to confirm accurate parts requirements
• Receive, inspect, and verify incoming parts for accuracy, damage, and completeness
• Match parts to vehicle files and ensure they are distributed to the correct repair job
• Return incorrect, damaged, or unused parts and process credits with suppliers
• Maintain organized parts storage and inventory control within the collision centre
• Track back-ordered parts and follow up with vendors to minimize repair delays
• Communicate with suppliers, staff, and technicians regarding pricing, availability, and delivery timelines
• Ensure all parts invoices, packing slips, and related paperwork are accurate and properly recorded
• Help maintain a clean, safe, and efficient parts department/work area
• Support the overall repair process by helping keep jobs moving on schedule
• Maintain dependable attendance and punctuality to support daily workflow and repair timelines

Required Skills:

• Strong knowledge of automotive parts and collision repair processes
• Ability to identify and source parts accurately and efficiently
• Good organizational skills and strong attention to detail
• Ability to multitask and manage priorities in a fast-paced environment
• Strong communication and teamwork skills
• Basic computer skills and ability to learn parts/inventory software
• Problem-solving skills and ability to handle ordering issues or delays
• Ability to work independently and take initiative
• Good time management and follow-up skills
• Professional and reliable work ethic

Working Conditions & Physical Requirements:

• Work is performed in both an office/front counter setting and an active collision repair shop environment
• Fast-paced workplace with frequent interruptions and changing priorities
• Regular interaction with technicians, estimators, suppliers, drivers, and management
• Frequent standing, walking, bending, and reaching throughout the day
• May be required to lift and move automotive parts and materials of varying weight
• Exposure to noise, dust, vehicle traffic, and shop equipment in the repair facility
• Occasional exposure to fumes, odours, and cleaning or automotive products in the shop area
• Requires attention to detail and the ability to work accurately under time-sensitive deadlines
• Personal protective equipment may be required in designated shop areas
• Must follow all company safety policies and procedu

Additional Information:

• Vacancy Status: Existing position
• AI Disclosure: Automated tools are used to help manage applications, but all final hiring decisions are made by our Hiring Team.

*We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!